Privacy Policy

AspirePower ("we," "us," or "our") is committed to protecting the privacy and personal data of individuals who interact with our AI ops power services, website, and related platforms. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

For general information about data protection in Singapore, visit the Personal Data Protection Commission at pdpc.gov.sg.

1. Data Protection Officer

AspirePower has designated a Data Protection Officer (DPO) who is accountable for our compliance with the PDPA. You may contact our DPO at:

• Email: [email protected]
• Address: 8 Marina View #41-03, Asia Square Tower 1, Singapore 018960
• Phone: +65 6221 7642

2. Purposes of Collection

We collect personal data for the following purposes:

• Providing AI ops power services, including aspiration programmes, capacity planning, summit roadmaps, ambitious deployments, and ops power consulting
• Processing enquiries, consultation requests, and service agreements
• Communicating with clients and prospective clients about our services
• Operating and improving our website and digital platforms
• Complying with legal and regulatory obligations under Singapore law
• Analytics and performance measurement of our services and website (with consent where required)

We will identify the purposes for which personal data is collected at or before the time of collection, and will not use personal data for purposes other than those for which consent has been given, except as permitted under the PDPA.

3. Consent

We obtain consent for the collection, use, and disclosure of personal data, except where permitted or required by law. Consent may be express (e.g., checking a box, submitting a form, clicking "Accept" on our cookie banner) or deemed (e.g., providing information in the context of a service enquiry where the purpose is obvious).

You may withdraw consent at any time by contacting our DPO, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services.

4. Personal Data We Collect

We collect only personal data that is necessary for the identified purposes. Information we may collect includes:

• Contact information: name, email address, phone number, company name, job title
• Business information: team size, budget range, solution preferences, project requirements
• Technical information: IP address, browser type, device information, cookies, and usage data
• Communication records: messages, consultation notes, and correspondence
• Ops power data: infrastructure configurations, capacity metrics, and deployment data processed as part of our services (under separate service agreements)

5. Use and Disclosure

We use personal data only for the purposes stated in this policy or as otherwise notified to you. We may disclose personal data to:

• Our employees and contractors who require access to perform their duties
• Service providers who assist with hosting, analytics, email delivery, and payment processing
• Professional advisers including lawyers and accountants
• Government authorities when required by law or regulation

We require all third parties to maintain appropriate security measures and to use personal data only for the purposes for which it was disclosed.

6. Transfer of Personal Data Outside Singapore

Where we transfer personal data outside Singapore, we will take steps to ensure that the recipient provides a standard of protection comparable to that under the PDPA, in accordance with the PDPA's transfer requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse site traffic, and remember preferences. When you first visit our site, a cookie consent banner allows you to accept or learn more about our cookie practices.

Types of cookies we use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and choices

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

8. Data Security

We implement reasonable security arrangements to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include encryption, access controls, secure hosting infrastructure, and staff training on data protection practices.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely delete or anonymise it.

10. Accuracy

We take reasonable steps to ensure that personal data we collect is accurate and complete. You may request correction of any inaccurate personal data by contacting our DPO.

11. Access and Correction Rights

Under the PDPA, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate personal data
• Withdraw consent for the collection, use, or disclosure of your personal data

To exercise these rights, contact our DPO at [email protected]. We will respond within thirty (30) days as required by the PDPA.

12. Do Not Call Registry

We comply with Singapore's Do Not Call (DNC) Registry provisions. We will not send marketing messages to Singapore telephone numbers listed on the DNC Registry unless we have obtained clear and unambiguous consent or an applicable exception applies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or complaints about our data protection practices, please contact:

• Data Protection Officer: [email protected]
• General enquiries: [email protected]
• Phone: +65 6221 7642
• Address: 8 Marina View #41-03, Asia Square Tower 1, Singapore 018960

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission at pdpc.gov.sg.